Category: Bryan Carver

Apr 19 2009

my take on this whole thing about freedom scientific.

I don’t post on this blog much because i have my own, but I have a profile here so i can comment and not get spammed.
I asked shane to update my level to author, so I can post this.

If you read my previous comments on the previous posts on this blog, you’ll know my views, so I won’t bore you with those details, but here is a message, and it’s headers that prooves shane’s header theory and that the headers that he posted did indeed come from freedom scientific!
First the headers:

Return-Path:
X-Original-To: monty@kd6cae.net
Delivered-To: kd6cae@spaceymail-mx1.g.dreamhost.com
Received: from partners.FreedomScientific.com (partners.freedomscientific.com [66.77.170.196])
by spaceymail-mx1.g.dreamhost.com (Postfix) with ESMTP id 5DF20CE779
for ; Thu, 4 Sep 2008 08:44:08 -0700 (PDT)
X-MimeOLE: Produced By Microsoft Exchange V6.5.7235.2
Content-class: urn:content-classes:message
MIME-Version: 1.0
Content-Type: text/plain;
charset=”us-ascii”
Content-Transfer-Encoding: quoted-printable
Subject: RE: ILM Activation Reset Requests
Date: Thu, 4 Sep 2008 11:43:25 -0400
Message-ID:
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Thread-Topic: RE: ILM Activation Reset Requests
Thread-Index: AckOF0/pm7Ri/KzZTrys4idaqymQHQAdspxAAAQ6IXAAAKTGsAAAfb7AAAAe/GA=
X-Priority: 1
Priority: Urgent
Importance: high
From: “Bryan Carver”
To:

so, to Mr. Damery and the rest of you losers at freedom fuck me over, please, play again. the headers shane did post were accurate and valid, so ha!
Let’s move on to the e-mail message itself

—– Original Message —–
From: “Bryan Carver”
To: “monty icenogle”
Sent: Thursday, September 04, 2008 8:43 AM
Subject: RE: ILM Activation Reset Requests

Hello Monty, Thank you for your e-mail. Since it has been 9 months since your last reset request, I have reset your activations back to 3. I did notice that for the first few years, you had an unusually high number of resets, so I am glad to see that whatever technical issues you had that caused so many resets has been resolved. If you again start experiencing such technical issues again that require a large number of resets, please do not hesitate to give our tech support line a call at:

727-803-8600

Monday through Friday from 8:30 AM to 7:00 PM Eastern time.

Regards,

Bryan Carver Director of Technical Support Freedom Scientific Inc.

Phone: 800-444-4443 Extension: 1062 E-Mail: BryanC@freedomscientific.com

—–Original Message—– From: Webmaster@FreedomScientific.com [mailto:Webmaster@FreedomScientific.com] Sent: Wednesday, September 03, 2008 6:50 PM To: activate Subject: ILM Activation Reset Request Importance: High

Subject = ILM Activation Reset Request
==========

* * * Contact Information

Serial or Auth Number partial = 59243 Registered User Name = Monty Icenogle Registered User Email = monty@kd6cae.net

Let’s take that e-mail one chunk at a time.
He first states:

Hello Monty, Thank you for your e-mail. Since it has been 9 months since your last reset request, I have reset your activations back to 3.

wait a second, why should it matter how long it’s been since my last activation, I own the product, and should be able to do whatever I want with it!
Ok, so then he says:

I did notice that for the first few years, you had an unusually high number of resets, so I am glad to see that whatever technical issues you had that caused so many resets has been resolved.

Technical issues? um, no, hardware changes, system reloads, among other things that commonly plague computer users caused me to have a high number of activations!
Let’s see, does freedom scientific expect me to never have to upgrade? never have to reload my system? come on!
I liked the old days where you could sticka floppy in the drive, and move said authorization back to the floppy!
Why don’t they allow us to put ILM activations back?
would that not prevent high numbers of reactivations and reset requests?
If I want to upgrade my computer, I’m gonna certainly do it and I won’t think twice about it.

    Ok, my rant is over so comment away!

Apr 11 2009

Freedom Scientific Responds To: "Another Satisfied Freedom Scientific Customer, NOT!!! (Revised March 26, 2009)"

the drama continues.
from:
the blog of denise
We have this:

The following conversation occurred on February 9, 2009 via internet between 12:00PM and 1:00PM:

poohbear, and the day’s bullshit mounts! can this day get any worse? Wait, don’t answer that.
fredom needs their nuts chopped off with a god damnknife.

Wil: Living On The Edge Radio Is Live! http://www.livingontheedgeradio.com!
Hmmm.

poohbear, and the day’s bullshit mounts! can this day get any worse? Wait, don’t answer that.
how the flying fuck do you screw up a shipping label that badly to where it gets shipped to the wrong god damn city!
we’ll cut the nuts off, reattach them with glue and then do it all over again

Wil: Living On The Edge Radio Is Live! http://www.livingontheedgeradio.com!
Hmmm.

poohbear, and the day’s bullshit mounts! can this day get any worse? Wait, don’t answer that.
they were *supposed* to send me a dongle, oh, it got sent all right, but someone fucked up really bad and it got shipped to the wrong mother fucking city!

Wil: Living On The Edge Radio Is Live! http://www.livingontheedgeradio.com!
Hmmm.

poohbear, and the day’s bullshit mounts! can this day get any worse? Wait, don’t answer that.
according to freedom they have all the right information on file, and I varrified it like 12 fucking times with bryan carter the director of the incompitents in the office of technical retardedness. so I told him he’d better start getting me answers or I’ll raise more hell then his ass could handle in one day.
everything was entered correctly, so I made him check every god damn system and do it thoroughly and to not call me back unless he had something substantial to tell me

Wil: Living On The Edge Radio Is Live! http://www.livingontheedgeradio.com!
Hmmm.

poohbear, and the day’s bullshit mounts! can this day get any worse? Wait, don’t answer that.
oh he hasn’t seen the worst of it yet, I’m just getting fucking started, and I don’t work for them so I can write whatever the fuck I want and write it whereverI want and say what I want and nobody can say shit about it!

Wil: Living On The Edge Radio Is Live! http://www.livingontheedgeradio.com!
So can my wife, Denise!

poohbear, and the day’s bullshit mounts! can this day get any worse? Wait, don’t answer that.
wooooot! wait, so can you because you don’t work for them no more, neener neener neener fucking neener!

Wil: Living On The Edge Radio Is Live! http://www.livingontheedgeradio.com!
Not for close to another year, but Denise isn’t bound by them and their contract.

poohbear, and the day’s bullshit mounts! can this day get any worse? Wait, don’t answer that.
lolls! but I can come on living on the edge and bitc, wait won’t that step on their little biddy egos? aw’w’w’w I’m so tarrified! not

Wil: Living On The Edge Radio Is Live! http://www.livingontheedgeradio.com!
Hmmm.

poohbear, and the day’s bullshit mounts! can this day get any worse? Wait, don’t answer that.
heheehhehehehehehehehehehehehehehehehehehehe wwooooot!
I don’t have denise on my msn anymore, what the fuck!

Wil: Living On The Edge Radio Is Live! http://www.livingontheedgeradio.com!
Add msippi@wilanddenise.com to your messenger.

poohbear, and the day’s bullshit mounts! can this day get any worse? Wait, don’t answer that.
how fucking long does it take to check a shipping label machine you stupid incompitent morons!

Wil: Living On The Edge Radio Is Live! http://www.livingontheedgeradio.com!
Hmmm.

poohbear, and the day’s bullshit mounts! can this day get any worse? Wait, don’t answer that.
damn straight, now we all understand why when I get the chanse I’m dropping $695 on wineyes and blowing the shark to hell

Wil: Living On The Edge Radio Is Live! http://www.livingontheedgeradio.com!
Hmmm.

poohbear, and the day’s bullshit mounts! can this day get any worse? Wait, don’t answer that.
fucking right! woooot!

Bryan Carver, the Director of Freedom Scientific Technical Support, responded with the following:

from: Bryan Carver
to: “Shane Davidson”
sent: Wednesday April 7, 2009 10:42AM
Subject: your jaws license .

Shane,
Your jaws license has been suspended pending review.
You made some comments on

http://www.wilanddenise.com/jobina/

That in my opinion are uncalled for, and make it seem that you wish to discredit the company I work for. You also said you’d give me hell because I fucked up?
What right do you have to make these statements when I went out of my way to help you resolve the issue in the first place.
I didn’t have to give you a dongle for free, and I didn’t have to ship a second one when the firstone was lost.
I ask you to retract your statements as listed, or face legal action for undo hardship and defimation of character.

Regards,

Bryan Carver
Director of Technical Support
Freedom Scientific Inc.

Phone: 800-444-4443
Extension: 1062
E-Mail: BryanC@freedomscientific.com

All this tells me is that freedom sscientific is scared of their customers who pay over a grand for their products speaking their minds in a public setting.
What surprises me is that I received this in an e-mail and not in a seese and desist letter, witch I expect to be receiving shortly with a nice little notice card from the mailman to ride the heal toe express to the nearist postal outlet to pick it up.
I find this one funny as well. Freedom scientific were the ones to initially suggest that I get a dongle to begin with because of the amount of resetting that happened, and my authorization number getting flagged. I found this out when they called me one day after I submitted the reset request form after yet again changing hardware that made the authorization not work, I was informed that the authorization couldn’t be reset because of it being flagged.
Who called me? you guessed it, Mr. Carver himself.
I asked him for alternate methods, he suggested a dongle, and the rest, well, is in this post.
Ladies and gentlemen, that is, yet another, happy, and satisfied freedom scientific customer, not!

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